Cancellation Policy

Right of withdrawal for consumers

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity.

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us (Felix Paul Herrmann, Akuma Plugin Studio, Dr.-Friedrich-Wolf-Str. 7, 07545 Gera, email: support@akuma-plugin-studio.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received the notification of your withdrawal from this contract. We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.

Model withdrawal form

If you wish to withdraw from the contract, please fill out this form and send it back.

To

Felix Paul Herrmann Akuma Plugin Studio Dr.-Friedrich-Wolf-Str. 7 07545 Gera E-Mail: support@akuma-plugin-studio.com

I/We hereby give notice that I/We withdraw from my/our contract for the provision of access to the following digital content (description, order number and price if applicable):

............................................................................... ...............................................................................

Ordered on (date): .............................

Received on (date): .............................

Name and address of the consumer: ............................. ............................. ............................. .............................

Date: .............................

Customer signature (only for written withdrawal): .............................